Privacy Policy

This Privacy Policy explains how JUGULA s.r.o. (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit or shop at euvapestore.net.

1. Data Controller

JUGULA s.r.o.
Antala Staška 95/24
Krč, 140 00 Praha, Czech Republic
Company ID (IČO): 21036381
VAT ID (DIČ): CZ21036381

We comply with the General Data Protection Regulation (GDPR, EU 2016/679) and Czech data protection laws.

2. Data We Collect

When you use our Website, we may collect the following data:

  • Order information: name, billing/shipping address, phone number, email, payment details.

  • Account information (if you create an account): username, password, saved addresses.

  • Technical data: IP address, browser type, device, and cookies (see section 7).

  • Communication data: messages or emails you send to us.

We do not collect more data than necessary for order processing and customer support.

3. Purpose of Processing

We process your personal data for:

  • Processing and delivering your orders.

  • Managing payments and invoices.

  • Responding to customer inquiries.

  • Legal obligations (e.g., tax and accounting records).

  • Improving our Website and services.

  • Marketing communications (only with your explicit consent).

4. Legal Basis

We rely on the following legal bases under GDPR:

  • Contract performance: to process your order and deliver goods.

  • Legal obligations: to keep accounting/tax records.

  • Legitimate interest: to improve services, prevent fraud.

  • Consent: for sending newsletters or marketing emails (you can withdraw consent at any time).

5. Data Storage & Security

  • We store personal data only for as long as necessary to fulfill the purposes described above, and as required by law (e.g., 10 years for invoices under Czech law).

  • We use secure servers and encryption to protect your data.

  • Access to your data is limited to authorized staff and service providers.

6. Data Sharing

We may share your personal data with:

  • Payment processors (e.g., Stripe, crypto payment provider).

  • Delivery services (postal and courier companies).

  • IT and hosting providers who maintain our Website.
    All third parties are contractually required to comply with GDPR. We do not sell or rent your data to anyone.

7. Cookies

Our Website uses cookies to improve user experience and for analytics. Cookies are small text files stored on your device. You can manage or disable cookies in your browser settings, but some features of the Website may not function properly without them.

8. Your Rights under GDPR

You have the following rights regarding your personal data:

  • Right to access your data.

  • Right to rectification of inaccurate data.

  • Right to erasure (“right to be forgotten”).

  • Right to restrict processing.

  • Right to data portability.

  • Right to object to processing.

  • Right to withdraw consent (where processing is based on consent).

To exercise these rights, contact us at [insert email]. You also have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Czech Republic).

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on euvapestore.net.

Shopping Cart